FAQ

To place an order, first go to the product page, which you can reach via the navigation. Then select the desired quantity of the product and click "Add to cart." You will now be redirected to your shopping cart. Now click "Checkout" and follow the indicated steps to place your order.

To track your order, enter the tracking number we've provided on our track and trace page. It may take 1-3 business days to see the status of your order after you have received the tracking number. If you have not received a tracking number from us, please send an email to: info@beemedix.com. We will then immediately notify you of your tracking number and the status of your order.

In this case, please send us an email to info@beemedix.com as soon as possible. If your order has already been shipped, we will do our best to correct the error afterward.

Our team works hard to ensure you receive your order as quickly as possible. Due to high demand, delivery times may be longer in some locations. Despite the high demand, your order should usually arrive within 5-8 days after we have received your payment. If you have any questions about your order, please feel free to send us an email at info@beemedix.com. We will provide you with accurate information about your order at all times.

Yes, we ship to United States, Canada, New Zealand, Australia and Europe. On request, we can deliver your order to any country. Simply send a request to: info@beemdix.com

We offer you 100% secure and encrypted payment options.

- PayPal

- Credit Card (AMEX, MasterCard, Visa etc.)

- Apple / Google Pay

- ShopPay

You can find all available payment methods in the final step of the checkout process.

Occasionally, our order confirmation emails may be marked as spam by some email providers. Please check your spam folder first.

If you still can't find the order confirmation there, please contact our customer support via our contact form.